Student Dashboard

Manage your account, update your profile, change your password, review your blog posts, and manage your student site whenever one has been created for you.

View Public Site Write Blog Post Tech Handbook Browse Student Work

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Student profile preview
0
Power Score
Choose a photo and it will upload automatically. JPG, PNG, WEBP, or GIF up to 5MB.

Student Name

your-school-domain.com

Student tagline

This student has not added a bio yet.

Focus Area Alumni Draft

Site Status

This shows the current state of your student site and gives you quick actions.

your-school-domain.com Draft
Open Public Site

Account

These shared account fields follow you across the site. They power your customer record, dashboard profile, and service contact information.

No student site yet

You can still update your profile, change your password, and manage your blog posts now. Site editing tools will appear here automatically once a site has been created for your login.

Role & Privileges

Your access level is based on your current role. This summary shows what your account can do right now across tickets, CRM, and site tools.

Current Access

Customer

Role details will load with your account.

What You Can Do

    Support Rating & Reviews

    These reviews come from completed support feedback tied to your helpdesk work. AI customer reviews and real customer feedback both land here, but only real customers receive follow-up survey email.

    Average Rating
    0.0

    No completed support feedback yet.

    Public Site Toggle

    Show support stars on my public site

    Turn this on if you want your average support stars shown publicly on your student site.

    Recent Reviews

    Read the latest comments and scores tied to your helpdesk work.

    No reviews yet

    Your completed support feedback will appear here once customers or AI practice chats rate the interaction.

    Profile Details

    These fields control the public information shown on your site and in the student directory.

    Optional. Add the place where you intern, work, or complete work-based learning.
    Optional. This shows publicly on your student site when filled in.

    Public Links

    Add the links you want visible on your student site.

    Choose a PDF resume up to 5MB and it will upload automatically.
    Open Current Resume

    Custom Links

    Add any other public links you want on your student site, like a certification page, portfolio item, Twitch, Discord server, personal project, or anything else school-appropriate.

    No custom links yet

    Add extra links here and they can be shown on the public student site.

    Site Theme

    Choose a controlled theme, accent color, banner image, card style, featured project, and which sections appear on your public student site.

    This controls highlights, chips, and key accents on the public site.
    Changes the feel of cards and badges without changing the page layout.
    Pins one project to the top of the Projects section.
    Choose a banner and it will upload automatically. JPG, PNG, WEBP, or GIF up to 5MB.

    Flair Chips

    Add a few approved chips to show off interests and goals without turning the page into a freeform design tool.

    Certification Badges

    Ranked credentials use a controlled dropdown so the system can score them correctly. Other credentials stay in a review queue until staff classifies and scores them.

    Unranked Foundation Credential

    Next Rank Progress

    Power Score

    0
    Weighted score based on credentials, projects, public career links, and internship information. Support feedback and handbook progress are tracked separately.
    Choose a ranked credential from the list if it should count toward rank progression. Use Other Credential for everything else.
    Ranked credentials must include a PDF certificate. Other credentials can use a PDF or image and go to staff review.

    No credentials yet

    Submit certifications here. Approved credentials show up as badges on the public student page and count toward Power Score.

    Projects

    Add student work, labs, certifications, videos, and portfolio pieces.

    Required. Choose an image before saving this project.
    Project image preview
    A project image is required. JPG, PNG, WEBP, or GIF up to 5MB.

    Please upload a project image before saving.

    No projects yet

    This site is ready, but no projects have been added yet.

    My Blog Posts

    Review the blog posts tied to your login, open the blog editor, and delete posts you no longer want.

    Write New Post

    No blog posts yet

    You have not published or saved any blog posts with this account yet.

    My Shout Outs

    Review shout outs connected to you and quickly publish, unpublish, or delete them.

    No shout outs yet

    No shout outs tied to this account were found yet.